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Warranty valuable only during toilet paper shortage

  • Selection: Good
  • Expertise: Good
  • Service: Very poor

Posted by Robert from Los Gatos, CA on November 10, 2025

Expensive ($10k) Kluft mattress died after several years, but apparently not comatose enough to trigger warranty. They gave the lamest excuses why a three year old mattress with a 1-2" sag on each side didn't qualify for warranty.

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